FAQ – Frequently asked questions

My print files already correspond to the file specifications of Digital Darkroom Berlin, I have read the price list and I know on which paper I want to print. What is the next step?

Print order

You know exactly what you want to print? Then please send us your files by Wetransfer or Dropbox (Please do not use Google Drive!) and your request via e-mail (mail@digital-darkroom.de). You will then receive an offer from us and subsequently an invoice. You can pay the invoice by bank transfer in advance or by PayPal. Afterwards, we start with the printing. Pick-up is usually 24 h to 36 h after printing. We will arrange an appointment with you.

Minimum order quantities

Please note our minimum order value of 150 EUR net per order. May not apply to existing customers and repeat orders.

File Specifications

Delivered files must correspond to the file specifications with regard to their technical properties (profile, resolution, dimensions, trimming etc.). Digital Darkroom Berlin assumes no liability for faulty prints due to incorrect file properties (e.g. size, resolution, margins, inadequate retouching).

Should we have any questions regarding the order, we will contact you in any case.